AOD Knowledge Base

Popular Acronyms and their meanings 

AOD Cloud

Terminology A - E

Bring Your Own Device—companies of late are allowing staff to use their own computing devices within the workplace, like iPads, tablets and mobile phones
Client Access Licences—the software license distributed by software companies to allow clients to connect to their server and use the software legally
Central Processing Unit—the key component of a computer system, containing the circuitry necessary to interpret and execute the program instructions
Customer Resource Management—a method for managing interactions with customers and future clients
Data Retention
Retention in data speak is how long data will be kept after there has been a change made to the original version
Domain Name System—used to convert human readable domain names into numeric routable IP addresses
Disaster Recovery as a Service—a predetermined set of processes offered by a third party vendor like AoD that would enable a company to continue business without the loss of data or major downtime
Disaster Recovery Plan (or Business Continuity Plan)—comprises precautions intended to minimise the impact of a disaster on actual company operations, and maintain or quickly resume the functionality
Enterprise Resource Planning—gives a company an integrated real-time view of its core business processes such as production, order processing, inventory management and financial—all tied together in one application

Terminology F - R

Gigabyte—the measure of computer data storage capacity (‘roughly’ a billion bytes)
Infrastructure as a Service—a model where a company would outsource the equipment needed to run its IT requirements
IP Address
Internet Protocol Address—a unique numerical number allocated to a device that is connected to a network, which enables the device to communicate
A protocol that allows the transfer of data across an IP network, typically used when linking storage devices to the computer device. Another methodology is Fibre Channel FC over IP
The time delay that it takes a packet of data to move from its source to its destination
Load Balancing
The technique of connecting servers whereby you distribute their workload evenly while also allowing for redundancy. If a server was to go online, the workload would be transferred to an active node
Quality of Service—the set of methods and processes that ensure priority traffic on a network gets preference
Random Access Memory—semiconductor memory which forms the main memory of a computer, used by applications to perform the tasks
Rapid Support
AoD provides rapid support backed by SLA’s. This also covers different levels of priority
Remote Desktop Services—a mechanism for connecting remotely to a server or workstation

Terminology R - Z

Software as a Service—the use of on-demand type of software normally provided by application service providers like AoD Cloud services
SAN Fabric
The combination of hardware and software that moves the data on a network
Service Level Agreement—a contract that defines the level of service agreed to between the cloud provider and the client
Solid State Disks—a flash-memory computer-storage device. It’s not a hard disk drive, which contains spinning disks and moving parts. SSD drives also perform better
Secure Sockets Layer—the security technology for establishing an encrypted link between a web server and a browser
IP corresponds to the Network layer (layer 3) in the OSI model, whereas TCP corresponds to the Transport layer (Layer 4) in OSI. The term TCP/IP refers to the network communications where the TCP transport is used to deliver data across IP networks
The amount of time the servers will not be available online
Virtual Machine—a software program that emulates a hardware system
Virtual Private Network—the method of extending the LAN securely across the private Internet, which enables the secure transmission of confidential data